Social media attack ... now what

Being attacked by opponents with campaigns on social media that go – or have the potential of going – viral is a fear that many brands share in common. Especially when you look at the attacks that well-organized. Big brands know what they talk about. Melissa Agnes tells all about it. CitySavvy offers a one day workshop together with Bernhard Warner, author of the book "#Fail, The 50 greatest social media screw-ups".